{"id":1906,"date":"2025-10-27T11:30:47","date_gmt":"2025-10-27T11:30:47","guid":{"rendered":"https:\/\/vtpl.tech\/?page_id=1906"},"modified":"2026-05-15T08:25:58","modified_gmt":"2026-05-15T08:25:58","slug":"product-refund-policy","status":"publish","type":"page","link":"https:\/\/vtpl.tech\/index.php\/product-refund-policy\/","title":{"rendered":"Product Refund Policy"},"content":{"rendered":"<style>.elementor-1906 .elementor-element.elementor-element-13a7cdc{--display:flex;--flex-direction:row;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--align-items:flex-end;--gap:10px 10px;--row-gap:10px;--column-gap:10px;--overlay-opacity:0.68;--padding-top:90px;--padding-bottom:90px;--padding-left:0px;--padding-right:0px;}.elementor-1906 .elementor-element.elementor-element-13a7cdc:not(.elementor-motion-effects-element-type-background), .elementor-1906 .elementor-element.elementor-element-13a7cdc > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/vtpl.tech\/wp-content\/uploads\/2025\/09\/About-VishvaSys.webp\");background-position:center center;background-repeat:no-repeat;background-size:cover;}.elementor-1906 .elementor-element.elementor-element-13a7cdc::before, .elementor-1906 .elementor-element.elementor-element-13a7cdc > .elementor-background-video-container::before, .elementor-1906 .elementor-element.elementor-element-13a7cdc > .e-con-inner > .elementor-background-video-container::before, .elementor-1906 .elementor-element.elementor-element-13a7cdc > .elementor-background-slideshow::before, .elementor-1906 .elementor-element.elementor-element-13a7cdc > .e-con-inner > .elementor-background-slideshow::before, .elementor-1906 .elementor-element.elementor-element-13a7cdc > .elementor-motion-effects-container > .elementor-motion-effects-layer::before{--background-overlay:'';background-color:#FFFFFF;}.elementor-1906 .elementor-element.elementor-element-64eecb1{--display:flex;--justify-content:center;--align-items:center;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--gap:10px 10px;--row-gap:10px;--column-gap:10px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-1906 .elementor-element.elementor-element-500cc64{text-align:center;padding:0px 0px 0px 0px;}.elementor-1906 .elementor-element.elementor-element-500cc64 .elementor-heading-title{font-family:\"Mulish\", Sans-serif;font-size:32px;font-weight:800;color:#000000;}.elementor-1906 .elementor-element.elementor-element-6e5e6d9{--display:flex;}:root{--page-title-display:none;}@media(min-width:768px){.elementor-1906 .elementor-element.elementor-element-64eecb1{--width:100%;}}@media(max-width:767px){.elementor-1906 .elementor-element.elementor-element-13a7cdc{--padding-top:30px;--padding-bottom:30px;--padding-left:0px;--padding-right:0px;}.elementor-1906 .elementor-element.elementor-element-64eecb1{--padding-top:0px;--padding-bottom:0px;--padding-left:10px;--padding-right:0px;}.elementor-1906 .elementor-element.elementor-element-500cc64{text-align:center;}.elementor-1906 .elementor-element.elementor-element-500cc64 .elementor-heading-title{font-size:26px;}}<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1906\" class=\"elementor elementor-1906\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13a7cdc e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"13a7cdc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-64eecb1 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"64eecb1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-500cc64 exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"500cc64\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Payment, Cancellation, and Refund Policy <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e5e6d9 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"6e5e6d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3175806 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"3175806\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px;\"><div style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\"><span style=\"font-family: 'Segoe UI', sans-serif; font-size: 9pt; font-style: inherit; font-weight: inherit; text-align: start;\">\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal; mso-outline-level: 1;\"><b><span style=\"font-size: 24pt;\">1. Subscription Services<\/span><\/b><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">SugarSight may offer monthly, quarterly, annual, or other recurring subscription plans for access to premium features, personalized insights, caregiver services, teleconsultation support, analytics, or related diabetes management support services.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Users can manage or cancel subscriptions anytime through:<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Apple App Store subscriptions settings<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Google Play subscriptions settings<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Or by contacting our support team<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Cancellation of a subscription prevents future billing but does not automatically generate a refund for already processed payments.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal; mso-outline-level: 1;\"><b><span style=\"font-size: 24pt;\">2. Refund Eligibility<\/span><\/b><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">As SugarSight primarily provides digital services and software-based access, refunds are generally not provided once:<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">A subscription has been activated<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Premium features have been accessed<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Services have been used<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Digital content or consultations have been delivered<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">However, refunds may be considered in exceptional situations including:<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Duplicate payment or accidental multiple charges<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Technical issues preventing access to the service<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Incorrect billing due to system error<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Unauthorized transaction verified by the payment provider<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Failure of subscription activation after successful payment<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Refund requests are reviewed on a case-by-case basis.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal; mso-outline-level: 1;\"><b><span style=\"font-size: 24pt;\">3. Apple App Store Subscriptions<\/span><\/b><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">For subscriptions purchased through Apple App Store:<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Payments are processed directly by Apple.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">VTPL\/SugarSight does not control Apple billing systems.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Refunds for App Store purchases are subject to Apple\u2019s policies and approval process.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Users can request refunds directly from Apple using the following link:<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">https:\/\/reportaproblem.apple.com\/<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">For more information regarding Apple subscription billing, users may refer to Apple Support.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal; mso-outline-level: 1;\"><b><span style=\"font-size: 24pt;\">4. Google Play Store Subscriptions<\/span><\/b><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">For subscriptions purchased through Google Play Store:<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Payments are processed by Google.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Refund eligibility is governed by Google Play policies.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Users may request refunds through their Google Play account.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">More information is available through Google Play Help.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal; mso-outline-level: 1;\"><b><span style=\"font-size: 24pt;\">5. Cancellation Policy<\/span><\/b><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Users may cancel recurring subscriptions at any time.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Upon cancellation:<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Access to premium services will continue until the current billing period ends.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">No further automatic renewal charges will occur.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Partial refunds for unused subscription periods are generally not provided unless required by applicable law.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Deleting the app does not automatically cancel an active subscription.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal; mso-outline-level: 1;\"><b><span style=\"font-size: 24pt;\">6. Trial Offers<\/span><\/b><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">If a free trial or promotional period is offered:<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Users must cancel before the trial period ends to avoid automatic billing.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Failure to cancel before the renewal date may result in automatic subscription charges.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Trial eligibility may vary based on region, user history, or promotional campaigns.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal; mso-outline-level: 1;\"><b><span style=\"font-size: 24pt;\">7. Hardware &amp; Device Orders<\/span><\/b><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">If VTPL\/SugarSight offers hardware products, accessories, sensors, or related devices:<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Damaged or defective products must be reported within 7 days of delivery.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Products must be unused and returned in original packaging where applicable.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Refunds or replacements are subject to inspection and verification.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Shipping charges may be non-refundable unless the issue was caused by VTPL.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal; mso-outline-level: 1;\"><b><span style=\"font-size: 24pt;\">8. Processing Time<\/span><\/b><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Approved refunds are typically processed within 7\u201314 business days depending on:<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Payment provider<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Banking institution<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">App marketplace processing timelines<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Regional regulations<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Actual credit timelines may vary.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal; mso-outline-level: 1;\"><b><span style=\"font-size: 24pt;\">9. Non-Refundable Situations<\/span><\/b><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Refunds may not be provided in the following cases:<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Change of mind after purchase<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Partial usage of subscription services<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Failure to cancel before renewal<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Internet\/device compatibility issues outside VTPL control<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Violation of Terms of Use<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Inactivity or non-usage of services<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level2 lfo1; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">The App fee services will be charged at 500.00 INR (Rupees Five Hundred only) per month per user. This payment will be done through a recognized payment gateway portal.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">\u00a0<\/span><b><span style=\"font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #1e293b; mso-fareast-language: EN-IN;\">Consultation &amp; Service Refunds<\/span><\/b><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level3 lfo1; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 12pt;\">1.<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">For teleconsultation, coaching, diet planning, or healthcare-support services:<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 136.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level4 lfo1; tab-stops: list 144.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Missed appointments without prior notice may not qualify for refunds.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 136.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level4 lfo1; tab-stops: list 144.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Rescheduling may be allowed subject to availability.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 136.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level4 lfo1; tab-stops: list 144.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Refunds for service-related issues are evaluated individually.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">VTPL reserves the right to deny refund requests in cases of misuse, abuse, or violation of platform terms.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Free Trial Policy\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level3 lfo2; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Free Trial Period: New users may be eligible for a one-time, three-month free trial of our premium features. During the trial period, you will have full access to all premium features at no cost. Payment information needs to be verified before the free trial period begins. Please note that a payment of 1.00 Re (Rupee one only) through Razorpay will be deducted temporarily for verifying the payment information. This amount will be refunded back to the original payment method.\u00a0\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level3 lfo2; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Liability: VTPL shall not be liable in any manner whatsoever, if incorrect or inaccurate details (including those concerning credit or debit card(s)) are provided by you for making the payment or if you use a credit or debit card which is not lawfully owned by you or if you permit a third party to use your password or any other means of accessing your bank account or credit card or debit card. Please note that neither VTPL nor the payment aggregator will be monitoring your use of any payment channel and you are required to use the payment modes at your sole option and risks.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level3 lfo2; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">VTPL shall not be liable for the rejection of any authorization request placed by you for payment , by any bank, payment gateway, payment aggregator, or other relevant third party, for any reason including but not limited to risk management, suspicion of fraudulent, illegal or doubtful transactions, use of blacklisted\/banned cards or pursuant to applicable laws, rules or regulations or any instructions from (or contained in) any guidelines or instructions by the Reserve Bank of India or any internal policies, etc., of such bank, payment gateway or other relevant third party.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level3 lfo2; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Automatic Conversion: Unless you cancel your subscription before the end of the three-month trial period, your trial will automatically convert to a paid subscription, and you will be charged the standard subscription fee for the next billing cycle.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level3 lfo2; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Free Trial Includes: Please note that the free trial period only applies to the App usage. This free trial does not include the Third-Party Product that works with the app. If you wish to use the Third-Party Products you will have to purchase it separately. The free trial period also does not cover the cost of doctor\/nutritionist appointments. You will have to pay the fee separately in order to book an appointment.\u00a0\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level3 lfo2; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Cancellation During Trial: You can cancel your subscription at any time during the free trial without any charge. To cancel, please follow the instructions provided in your App\u2019s subscription settings.\u00a0\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l2 level3 lfo2; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Continuation of Free Trial: If you have cancelled your subscription before the end of the free trial, you may rejoin the app and avail the remaining duration of the free trial.\u00a0\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l1 level3 lfo3; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 12pt;\">2.<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Paid in-app consultation services\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">This policy applies to paid services, such as video consultations with healthcare professionals.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo4; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Consultation charge: The charge per consultation is set by the healthcare professional (doctor\/nutritionist\/dietician). VTPL is not responsible for the consultation charges.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo5; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Follow up consultation: If the doctor consultation is within a month of the previous consultation, the consultation rates are as follows:\u00a0\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo6; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Within 2 days of the previous consultation: Free follow up consultation for a quick follow up (a\u00a0 maximum time of 5 minutes)\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo7; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Within 15 days of the previous consultation: 50% discount on the consultation charges\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo8; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Within 16-30 days of the previous consultation: 25% discount on the consultation charges\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Note: VTPL is not responsible for the consultation rates of the healthcare professionals. The offer mentioned above applies to whatever rate is set by the consulting doctor\/dietician\/nutritionist.\u00a0\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo9; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Cancellation: You may cancel a scheduled consultation up to 24 hours before the appointment time to receive a full refund. Cancellations made less than 24 hours in advance will not be eligible for a refund.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo10; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Rescheduling: You can reschedule an appointment at no additional cost up to 24 hours before the scheduled time.\u00a0\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo11; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">You can reschedule an appointment between 6 to 24 hours before the scheduled time at an additional fee of 100.00 INR (rupees Hundred only)\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo12; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">No-Show: If you do not join the video consultation at the scheduled time, it will be considered a no-show, and you will not be eligible for a refund.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo13; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Refund Process: Refunds will be processed to the original payment method within 5-7 business days of the cancellation.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">This policy applies to recurring app subscriptions for premium features.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo14; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Cancellation: You can cancel your subscription at any time. Cancellation will take effect at the end of your current billing cycle. You will not be charged for the next billing period.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo15; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Refunds: We do not offer refunds for any portion of the current subscription period. Your access to premium features will continue until the end of the billing cycle in which you cancelled.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo16; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Delay in refunds: To the extent permitted by applicable law, VTPL will not be liable for any delay caused in refunds due to delay by third-party affiliates (including banks), technical issues, and other reasons beyond its control.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo17; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Payment Failure: If your recurring payment fails, we will attempt to notify you and retry the payment for a limited period. If the payment is not successful, your access to premium features will be suspended until payment is received.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo18; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Your payment privacy shall be governed by The Payment and Settlement Systems (PSS) Act, 2007 and any data provided by you will be stored in the server within the jurisdiction of India as per the rules\/regulations\/notifications issued by the Reserve Bank of India. The confidentiality of your payment information and activity shall be securely stored with appropriate industry leading encryption.\u00a0\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo19; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">The goods\/services delivered shall be as per the Shipping, Delivery, Cancellation and Return of Third-party Products for the Third-Party Products.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo20; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">These terms and conditions constitute the entire agreement between VTPL and you regarding the payment for goods\/services provided.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 100.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level3 lfo21; tab-stops: list 108.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: Wingdings;\">\u00a7<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Any disputes arising in this policy shall be construed, interpreted and governed by the laws of India and shall be subject to the jurisdiction of the Courts in Bengaluru.\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal; mso-outline-level: 1;\"><b><span style=\"font-size: 24pt;\">10. Contact Us<\/span><\/b><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">For billing, cancellation, or refund-related support, users may contact:<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">VTPL \/ SugarSight Support Team<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Email: support@vtpl.tech Website: https:\/\/vtpl.tech<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Please include:<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level2 lfo21; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Registered email address<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level2 lfo21; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Transaction ID<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level2 lfo21; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Platform used (Apple\/Google\/Web)<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 64.5pt; text-indent: -18.0pt; line-height: normal; mso-list: l0 level2 lfo21; tab-stops: list 72.0pt;\"><!-- [if !supportLists]--><span style=\"font-size: 10pt; font-family: 'Courier New';\">o<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0 <\/span><\/span><!--[endif]--><span style=\"font-size: 12pt;\">Description of the issue<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 28.5pt; line-height: normal;\"><span style=\"font-size: 12pt;\">Our support team will review requests and respond within a reasonable timeframe.<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; margin-bottom: .0001pt; margin-left: 36.0pt; line-height: normal;\"><span style=\"font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-language: EN-IN;\">\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p style=\"mso-margin-top-alt: auto; margin-bottom: .0001pt; margin-left: 56.25pt; text-align: justify; line-height: normal;\"><span style=\"font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-language: EN-IN;\">\u00a0<\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><p>\u00a0<\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin-bottom: 0px; user-select: text; overflow-wrap: break-word; white-space-collapse: preserve; font-weight: normal; font-style: normal; font-kerning: none; background-color: transparent; color: windowtext; text-align: center;\">\u00a0<\/p><\/div><\/div><div style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px;\"><div style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\">\u00a0<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Payment, Cancellation, and Refund Policy \u00a0 \u00a0 1. Subscription Services \u00a0 SugarSight may offer monthly, quarterly, annual, or other recurring subscription plans for access to premium features, personalized insights, caregiver services, teleconsultation support, analytics, or related diabetes management support services. \u00a0 Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date. \u00a0 Users can manage or cancel subscriptions anytime through: \u00a0 o\u00a0\u00a0 Apple App Store subscriptions settings \u00a0 o\u00a0\u00a0 Google Play subscriptions settings \u00a0 o\u00a0\u00a0 Or by contacting our support team \u00a0 Cancellation of a subscription prevents future billing but does not automatically generate a refund for already processed payments. \u00a0 2. Refund Eligibility \u00a0 As SugarSight primarily provides digital services and software-based access, refunds are generally not provided once: \u00a0 o\u00a0\u00a0 A subscription has been activated \u00a0 o\u00a0\u00a0 Premium features have been accessed \u00a0 o\u00a0\u00a0 Services have been used \u00a0 o\u00a0\u00a0 Digital content or consultations have been delivered \u00a0 However, refunds may be considered in exceptional situations including: \u00a0 o\u00a0\u00a0 Duplicate payment or accidental multiple charges \u00a0 o\u00a0\u00a0 Technical issues preventing access to the service \u00a0 o\u00a0\u00a0 Incorrect billing due to system error \u00a0 o\u00a0\u00a0 Unauthorized transaction verified by the payment provider \u00a0 o\u00a0\u00a0 Failure of subscription activation after successful payment \u00a0 Refund requests are reviewed on a case-by-case basis. \u00a0 3. Apple App Store Subscriptions \u00a0 For subscriptions purchased through Apple App Store: \u00a0 o\u00a0\u00a0 Payments are processed directly by Apple. \u00a0 o\u00a0\u00a0 VTPL\/SugarSight does not control Apple billing systems. \u00a0 o\u00a0\u00a0 Refunds for App Store purchases are subject to Apple\u2019s policies and approval process. \u00a0 Users can request refunds directly from Apple using the following link: \u00a0 https:\/\/reportaproblem.apple.com\/ \u00a0 For more information regarding Apple subscription billing, users may refer to Apple Support. \u00a0 4. Google Play Store Subscriptions \u00a0 For subscriptions purchased through Google Play Store: \u00a0 o\u00a0\u00a0 Payments are processed by Google. \u00a0 o\u00a0\u00a0 Refund eligibility is governed by Google Play policies. \u00a0 o\u00a0\u00a0 Users may request refunds through their Google Play account. \u00a0 More information is available through Google Play Help. \u00a0 5. Cancellation Policy \u00a0 Users may cancel recurring subscriptions at any time. \u00a0 Upon cancellation: \u00a0 o\u00a0\u00a0 Access to premium services will continue until the current billing period ends. \u00a0 o\u00a0\u00a0 No further automatic renewal charges will occur. \u00a0 o\u00a0\u00a0 Partial refunds for unused subscription periods are generally not provided unless required by applicable law. \u00a0 Deleting the app does not automatically cancel an active subscription. \u00a0 6. Trial Offers \u00a0 If a free trial or promotional period is offered: \u00a0 o\u00a0\u00a0 Users must cancel before the trial period ends to avoid automatic billing. \u00a0 o\u00a0\u00a0 Failure to cancel before the renewal date may result in automatic subscription charges. \u00a0 Trial eligibility may vary based on region, user history, or promotional campaigns. \u00a0 7. Hardware &amp; Device Orders \u00a0 If VTPL\/SugarSight offers hardware products, accessories, sensors, or related devices: \u00a0 o\u00a0\u00a0 Damaged or defective products must be reported within 7 days of delivery. \u00a0 o\u00a0\u00a0 Products must be unused and returned in original packaging where applicable. \u00a0 o\u00a0\u00a0 Refunds or replacements are subject to inspection and verification. \u00a0 Shipping charges may be non-refundable unless the issue was caused by VTPL. \u00a0 8. Processing Time \u00a0 Approved refunds are typically processed within 7\u201314 business days depending on: \u00a0 o\u00a0\u00a0 Payment provider \u00a0 o\u00a0\u00a0 Banking institution \u00a0 o\u00a0\u00a0 App marketplace processing timelines \u00a0 o\u00a0\u00a0 Regional regulations \u00a0 Actual credit timelines may vary. \u00a0 9. Non-Refundable Situations \u00a0 Refunds may not be provided in the following cases: \u00a0 o\u00a0\u00a0 Change of mind after purchase \u00a0 o\u00a0\u00a0 Partial usage of subscription services \u00a0 o\u00a0\u00a0 Failure to cancel before renewal \u00a0 o\u00a0\u00a0 Internet\/device compatibility issues outside VTPL control \u00a0 o\u00a0\u00a0 Violation of Terms of Use \u00a0 o\u00a0\u00a0 Inactivity or non-usage of services \u00a0 o\u00a0\u00a0 The App fee services will be charged at 500.00 INR (Rupees Five Hundred only) per month per user. This payment will be done through a recognized payment gateway portal.\u00a0 \u00a0 \u00a0Consultation &amp; Service Refunds \u00a0 1.\u00a0\u00a0\u00a0\u00a0 For teleconsultation, coaching, diet planning, or healthcare-support services: \u00a0 \u00a7\u00a0 Missed appointments without prior notice may not qualify for refunds. \u00a0 \u00a7\u00a0 Rescheduling may be allowed subject to availability. \u00a0 \u00a7\u00a0 Refunds for service-related issues are evaluated individually. \u00a0 VTPL reserves the right to deny refund requests in cases of misuse, abuse, or violation of platform terms. \u00a0 Free Trial Policy\u00a0 \u00a0 \u00a7\u00a0 Free Trial Period: New users may be eligible for a one-time, three-month free trial of our premium features. During the trial period, you will have full access to all premium features at no cost. Payment information needs to be verified before the free trial period begins. Please note that a payment of 1.00 Re (Rupee one only) through Razorpay will be deducted temporarily for verifying the payment information. This amount will be refunded back to the original payment method.\u00a0\u00a0 \u00a0 \u00a7\u00a0 Liability: VTPL shall not be liable in any manner whatsoever, if incorrect or inaccurate details (including those concerning credit or debit card(s)) are provided by you for making the payment or if you use a credit or debit card which is not lawfully owned by you or if you permit a third party to use your password or any other means of accessing your bank account or credit card or debit card. Please note that neither VTPL nor the payment aggregator will be monitoring your use of any payment channel and you are required to use the payment modes at your sole option and risks.\u00a0 \u00a0 \u00a7\u00a0 VTPL shall not be liable for the rejection of any authorization request placed by you for payment , by any bank, payment gateway, payment aggregator, or other relevant third party, for any reason including but not limited to risk management, suspicion of fraudulent, illegal or doubtful transactions, use of blacklisted\/banned cards or pursuant to applicable laws, rules or regulations or any instructions from (or contained in) any guidelines or instructions by the Reserve Bank of India or any internal policies,<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1906","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vtpl.tech\/index.php\/wp-json\/wp\/v2\/pages\/1906","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vtpl.tech\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vtpl.tech\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vtpl.tech\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/vtpl.tech\/index.php\/wp-json\/wp\/v2\/comments?post=1906"}],"version-history":[{"count":18,"href":"https:\/\/vtpl.tech\/index.php\/wp-json\/wp\/v2\/pages\/1906\/revisions"}],"predecessor-version":[{"id":2570,"href":"https:\/\/vtpl.tech\/index.php\/wp-json\/wp\/v2\/pages\/1906\/revisions\/2570"}],"wp:attachment":[{"href":"https:\/\/vtpl.tech\/index.php\/wp-json\/wp\/v2\/media?parent=1906"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}